Replacement

Process

We’ve completed over 15,000 window and door replacements for Kentucky and Southern Indiana homeowners! In fact, we’re named homeowner’s #1 preferred window and door brand nationwide!*** Book your design consultation online to get started.

The Renewal by Andersen
process is easy.

Schedule Your Consultation

1.

Your Design Consultation
  • Your design consultant will discuss your custom window and door replacement goals and affordable monthly Easy Pay options.

2.

Quality Assurance
  • After you have placed your order for windows or doors, the Renewal by Andersen® installation manager will visit your home to re-measure each opening for size verification prior to manufacturing.


3.

Scheduling Your Installation
  • Some orders take 3 to 4 weeks to be delivered while in peak season it could take 7+ weeks. We track your order from the moment the paperwork is processed even if you don’t hear from us.

  • We install all year long even in really cold and hot weather.

4.

Installation Day
  • You will be asked to do a walk-through with the lead installer to make sure everything is just the way you want it.

  • Prior to leaving, they will even vacuum and wash your windows. Any balance due should be given to the lead installer.

5.

Home Owner Satisfaction
  • A few weeks after you job is completed, you will receive a Homeowner Satisfaction Survey in your e-mail from the Andersen Corporation, if your job included Renewal by Andersen windows or Andersen doors.

  • It is very important to us that you take the two or three minutes necessary to complete and return this survey. We have a new 10 star rating with 10 being the very best score. Our goal is that you feel comfortable giving us a “10” star rating confirming that you are extremely satisfied in all areas.

  • If for some reason we did not earn a “10”, we would like to hear from you so that we may correct or rectify the shortcoming.

6.

Referrals
  • You’ll love your new windows! ™ Our customers love their new windows and doors so much they tell their friends, neighbors and family. Which is the best thank you we could receive!

  • By referring people you know to us, you receive referral rewards. We love our customers and we reward referrals!

Our Clients Trust Renewal By Andersen

Kathleen V.
I am extremely pleased with my new windows. I love the TruScene Insect screens with their smaller mesh and clear view of the outside, which make a huge difference in the overall look of the windows. I also love the little tilt of the windows which allows rain water to drip down and off the sill/window. The overall experience was really great, and the installation was handled so very professionally by both Josh and Oscar! They were professional, friendly, courteous and their work ethic was A+.
Kathleen V.
Larry and Carol M.
Quality product. Installers are courteous and professional.
Larry and Carol M.
Kim and Ben H.
What an awesome experience. Our install team was top notch and beyond pleasant. We are truly thankful they were on our project. You have a superb team in those two fellas and your company should be thankful for such dedicated and truly kind employees especially in this day and time. From our first visit thru the whole process, everyone has been truly professional l. To see the windows and screens numbered … to wearing booties to cover their shoes inside….extremely pleased with your product and service.
Kim and Ben H.
Kent M.
My sales person, Cal Chrisman, was so well-versed in what he was doing! Lucas and the installing crew were extremely competent. I knew I had made the right decision! Extremely pleased that I went with Andersen.
Kent M.
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Ready to get started on your window or door replacement project?

Schedule a free consultation. A design specialist will come to your home to discuss your project needs, take measurements, and discuss your payment options.
Appointments are available 7 days a week!
Schedule Your Consultation
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We proudly serve Kentucky and Southern Indiana.
Louisville, KY
13200 O’Bannon Station Way, 
Louisville, KY 40223
Monday - Friday

8:30am to 5:30pm
Saturday
9:00am to 3:00pm
phone-icon(502) 716-7264
Lexington, KY
2551 Richmond Rd. Ste #4, 
Lexington, KY 40509
Tuesday - Friday

8:30am to 5:30pm
Saturday
9:00am to 3:00pm
phone-icon(859) 447-9015
Evansville, IN
2451 N Cullen Avenue, Evansville, IN 47715
Tuesday - Friday

8:30am to 5:30pm
Saturday
9:00am to 3:00pm
phone-icon(270) 228-0202

*2022 Andersen brand survey of US homeowners.

**Review aggregator survey of the most 5 star reviews among leading national full service window and door replacement companies. January 2024 Reputation.com

***Renewal by Andersen is the full-service window and door replacement division of Andersen. 2022 Andersen Brand Survey of U.S. Homeowners

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